September 2013 Only


Sign up for Directcom High Speed Cable Internet during the month of September 2013, and get one-year of free home phone service, with free unlimited local and free unlimited long distance calling for a whole year.
*Idaho cable network areas only. New Directcom Broadband subscribers or speed upgrades only. Offer expires 09/30/2013. See below for details.

What does Directcom Internet service cost?
Our high speed internet service starts at only $25.95 a month for our basic 2 Mbps speed. This speed is good for regular browsing, email, shopping, and other activities. However, for this promotion, we are requiring that you sign up for at least our next tier speed package, which is $39.95 a month for 6 Mbps speeds. This speed will be fast enough to enable you to use your new digital phone service while you are browsing the internet, and maybe even watching an HD Netflix movie online, all at the same time. We also offer crazy-fast 10Mb and 20Mb service, which will allow you to stream multiple high-definition movies at the same time.

SPEED (download/upload) PRICE per month
2 Mb/512k $25.95
6 Mb/512k $39.95
10 Mb /1 Mb $49.95
20 Mb /2 Mb $69.95
Installation is now FREE with a 1-year commitment. ($100 savings.) Equipment now FREE with a 1-year commitment. ($50 savings.)

Do I have to sign a contract?
No, you do not need to sign a contract. No contract is required to qualify for the free year of phone service promotion. However, with a one-year internet service commitment, we will provide you with a free install, and a free modem lease, so that you will have no upfront costs at all. You can choose to go month-to-month and forgo a contract by simply purchasing the modem up front for $50. We will provide the free phone service for up to a year, as long as you keep subscribing to at least 6Mbps high speed cable internet service, even without a contract. If you downgrade to 2Mb speed, we will begin charging you the regular $24.95 price for phone service. You may cancel your phone subscription at any time.

Why are you giving away free home phone service?
Ultimately, we want people on our high speed internet network. We are giving away home phone service simply to encourage you to leave Centurylink altogether and switch all your services to Direct Communications, your local cable company.  We can provide faster speeds, and better service, at better value.

Can I keep my current home phone number?
Yes, you can keep your current number. We will port your number from Centurylink and become your new home phone provider.

What is Direct Digital Voice?
Digital home phone service from Direct Communcations, a real telephone company, delivered over your copper cable line instead of your copper telephone company line.

How does cable home phone service work?
You plug your existing phone into the supplied VOIP-enabled cable modem, which comes with a regular phone jack built into the cable modem, dial as usual, and we do the rest. We send your phone call digitally over your high-speed cable internet connection, to the regular national switching system. You may even keep your exising home phone number. One great benefit of digital, or IP, phone service is that you avoid having to pay all the high taxes associated with traditional land line phone.

Is cable phone service reliable?
We use all digital IP phones at our own telephone company headquarters to provide telephone service to each employee desk. Not only is it reliable, but with so many advanced features, like voicemail to email, online call screening, call management, and one-click calling, it makes using the phone fun again.

How much will I save?
You could save over $400 a year just on your local phone bill. You could also save an additional $250 or more a year on long distance service, depending on how much long distance calling you typically use on your current home phone.

What is the regular price for the phone service after the first year is up?
After the first year, your regular price for home phone service will be $24.95 for Unlimited Local & Unlimited Long Distance Calling, excluding about $2 in taxes and fees. One great benefit of digital, or IP, phone service is that you avoid having to pay most of the high taxes associated with traditional land line phone . You are free to cancel your digital home phone service at anytime.

Do I have to subscribe to your cable TV service in order to get your Internet service?
No. You do not have to be a cable TV customer to get our cable Internet service. Neither do you have to subscribe to cable TV in order to qualify for this promotion. All you have to do to qualify for this promotion is sign up for our cable Internet service, and commit to a one-year service contract.

Can current Directcom customers qualify?
Yes. Current cable TV customers who do not have broadband with us yet may qualify for the free year of phone service promo. Current Directcom Broadband subscribers may also qualify for the free year of phone service promo, under two requirements: 1) sign a new year-long internet service commitment , and 2) upgrade to the next speed tier. The ultimate purpose of this promo is to attract new internet customers who have never experienced the difference between our cable internet service and their current slow DSL or wireless internet.
To qualify as “new” customers, former Directcom customers must have been disconnected for at least 6 months. Any current customer may add digital home phone service to their account at any time with unlimited calling for the regular price of $24.95 a month.

What if I disconnect service/break contract within a year? 
There will be regular termination fees. You will also be required to return the modem.  See 1-year contract for details.

Why is a credit check required to qualify for this promo?
We are making a significant cash investment in you as a new customer. The year of free phone service is worth $250 dollars. We buy an advanced new cable internet and voice modem upfront for you and provide this to you at no cost. We also pay for the truck roll and install. We must pay dealer and employee commissions and marketing costs. Taken together, we are on average spending about $600 to acquire you as a new customer. We realize that switching internet providers involves significant hassle, effort and costs for you too, which is why we cover these switching costs to give you an incentive to move, and make it easier for you to switch to our better service. It is a win-win for all of us in the long run—you need better internet service, and we want more customers. However, we obviously want to make sure we are making a good investment in our customers. Our Experian Vantage Score credit check system returns an average of the three major credit bureaus and is designed to approve 80% of all US residents. This is a soft-check. See for more information. You will have to achieve a 600 Vantagescore to qualify. (This is different from a regular credit score.)

What if I don’t qualify based on my credit history?
We will still be happy to serve you, and we welcome you as our customer. You can still enjoy the best broadband speed in town. We will not require any deposits or fees, and we will not require you to sign a contract or commitment. We will still provide you with a free install. However, you will not be able to get the free year of phone service promo. Also, you will have to purchase the modem up front, for $50. If you know your history is good and feel you should qualify, we will be happy to work with you or your bank to correct our information.

Only Directcom offer truly unlimited bandwidth with no caps, so you can watch as much as you like, without worrying about data overage charges.

Only Directcom offer truly unlimited bandwidth with no caps, so you can watch as much as you like, without worrying about data overage charges.

Why is Direct Communications better at streaming video than any wireless provider?

  1. Only Directcom offers truly unlimited bandwidth with no caps, so you can watch as much as you like, without worrying about data overage charges.
  2. We are the only wired network in town.
  3. We offer speeds up to 100Mb over fiber optic cable.
  4. We provide enough bandwidth power so you can watch multiple streams simultaneously on several different devices in your home.
  5. Our network is state-of-the-art fiber optic cable.
  6. Our speeds are consistent, and we typically provide the speed we advertise, not some “burstable” mythical speed that you can only get for a few seconds.
  7. Unlike wireless providers, your bandwidth is not shared with your neighbors, so you can all stream video at the same time and not be affected by their usage.
  8. We don’t throttle your speeds if you stream too much.
  9. We don’t put a cap on how much you are allowed to download each month.
  10. Our fiber-optic cable connects you directly to the national fiber backbone, with no wireless links inbetween.
  11. Wireless internet equipment simply wasn’t built to handle constant high-demand applications like high-definition video very well. Our engineered Fiber network was designed to stream high-definition video.

Terms and Conditions

Offer valid for new cable broadband service requests between Sep 1-Sep 30, 2013, only. On approved credit only. One-year internet service commitment required to receive free modem. No commitment required if you purchase the modem up front for $50. New broadband subscribers only.  Cable not available in all areas. Call for availability. To qualify as “new” customers, former Directcom customers must have been disconnected for at least 6 months.
Regular pricing will apply: 2Mb /512k-$25.95 , 6Mb /512k -$39.95 , 10Mb/1Mb-$49.95. *plus applicable taxes and franchise fees.
Bundled with Cable TV service, regular broadband pricing is: 2Mb /512k-$23.95 , 6Mb /512k -$35.95 , 10Mb/1Mb-$45.95. Broadband Installation is free with a 1-year commitment. Listed speeds are approximate and may vary depending on line conditions. You will be authorized to  receive “up to” listed download and upload speeds. Cable service requires a modem. Download and read the full contract online at
Cable TV service pricing: Basic Cable $21.00, Expanded Cable $46.95.
*plus applicable taxes and franchise fees.
Direct Vois Broadband Phone Service: Service (including 911 calling) will not function during a power outage and may not function during network congestion. Use of 911 service permitted only at a Direct Communications-local phone exchange service address, otherwise 911 calls will not route directly to a 911 operator. Customers should secure an alternative to 911 service.
Read full VOIP contract and disclosure here.
Direct Communications can take any action to protect our network, our rights and interests. We reserve the right to cancel or change service plan offerings at anytime without notification to subscribers.