Direct Communications Donates to Westlake High School – 2013 Edition

Diane Bradshaw of Direct Communications presents a donation to Westlake High School Athletic Director Michael O’Connor for the athletic program. (Not pictured, but our thanks also to: Sharon Mardesich, athletic assistant.)

Diane Bradshaw of Direct Communications presents a donation to Westlake High School Athletic Director Michael O’Connor for the athletic program. (Not pictured, but our thanks also to: Sharon Mardesich, athletic assistant.)

Nov 2013 – Eagle Mountain, UT

Direct Communications donated $6000 to the Westlake High School Athletic Program this month, as part of their continuing effort to support student achievement at the school. This money will be split between the football program and the general athletic scholarship fund. According to Sharon Mardesich, athletic assistant, the scholarship fund was established to reward graduating student athletes with money for college, who have made a significant all-round contribution to Westlake High School, not only through their participation in athletics, but also by their good grades, attitude, perseverance and general involvement.

Diane Bradshaw of Direct Communications presents a donation to Westlake High School Athletic Director Michael O’Connor for the athletic program. (Not pictured, but our thanks also to: Sharon Mardesich, athletic assistant.) We are proud to be a sponsor of Westlake High School Athletics. —at Westlake High School.

What Internet Speed Do I Need to Watch Netflix?

Customers often want to know what broadband speed package they need to subscribe to watch Netflix. The first important thing to know is that the Netflix video stream quality and resolution adjusts automatically to match your available bandwidth, so although you can in theory watch Netflix on any real broadband speed, it’s going to be very low-quality unless you have a good, fast, consistent Internet speed. We typically recommend at least a 6 Mb connection in order to watch one high definition feed, and if you want to watch two movies at once, you should subscribe to our 10 Mb speed.

Here is the information Netflix provides on their website regarding internet speed requirements. Please note, these recommendations are the bare minimum, and only for a single stream. If you want to watch two movies at the same time on different devices in your home, you will need to double these requirements. Plus, if you want to watch a Netflix movie while somebody else wants to browse the internet on another device, you are going to need more bandwidth. Basically, more speed is always better. More speed means more fun, and more connected devices you can use at the same time.

From Netflix Help Center: Internet Connection Speed Recommendations

While Watch Instantly works with many different levels of broadband, the speed and bandwidth of your broadband Internet connection may impact your viewing experience. Netflix streams a little bit of data as a buffer each time you start a movie or TV show. Frequently starting and stopping movies & TV shows will result in a minor increase to the amount of data Netflix streams to you per hour. In most cases, this will be less than a few minutes worth.

Below are the internet speed requirements and recommendations for playing movies and TV shows on the Netflix website.

*Note: Internet speeds listed represent Download speeds.

0.5 Megabits per second – Required broadband connection speed

1.5 Megabits per second – Recommended broadband connection speed

3.0 Megabits per second – Recommended for DVD quality

5.0 Megabits per second – Recommended for HD quality

7.0 Megabits per second – Recommended for Super HD quality

12 Megabits per second – Recommended for 3D quality

HD Video Quality

Movies and TV shows we have available in high definition will play in 720p or better with a fast enough internet connection. If you would like to view high definition titles whenever they are available, be sure to change your video quality setting to Best on the Video Quality page.


Netflix and Data Usage

Perhaps an even more important  than your connection speed is monthly data limits. Some providers claim to support video streaming, but will cap how much you can download each month. They may even charge you data overages or throttle (intentionally reduce) your speed if you watch too much.

Direct Communications is the only provider that will give you true unlimited bandwidth, so you can stream as much online video as you want, in full HD quality, without ever worrying about data overage charges.

Only Directcom offer truly unlimited bandwidth with no caps, so you can watch as much as you like, without worrying about data overage charges.

Only Directcom offer truly unlimited bandwidth with no caps, so you can watch as much as you like, without worrying about data overage charges.

Here is what Netflix says on their help pages about data caps—basically they recommend you avoid streaming in HD if you have caps of your service because Best quality can use up to 2.3 GB per hour for HD video.

Netflix Bandwidth Usage

Higher quality video uses more bandwidth than lower-quality video. If your service provider applies a bandwidth or data cap to your Internet service, you can Manage Bandwith Usage by changing the video quality settings to Good or Better to consume less data.


Manage video quality: We know that some of you have Internet data caps and we want to make it easier for you to manage how much data you use. We offer 3 video quality settings to help you manage your data usage. No matter what level you choose, your Netflix membership price will remain the same.

Good quality (up to 0.3 GB per hour)

Better quality (up to 0.7 GB per hour)

Best quality (up to 1.0 GB per hour, or up to 2.3 GB per hour for HD)


How many devices can I use Netflix on at the same time?

You may instantly watch on up to six (6) unique authorized Netflix ready devices. The number of devices that may be allowed to instantly watch simultaneously will depend on your membership plan. To see the details of your membership plan, go to “change plan information” in the Your Account page. You may have up to six (6) unique authorized Netflix ready devices associated with your Netflix account


Why is Direct Communications better at streaming than any wireless provider?
Only Directcom offers truly unlimited bandwidth with no caps, so you can watch as much as you like, without worrying about data overage charges.
We are the only wired network in town.
We offer speeds up to 100Mb.
Our network is state-of-the-art fiber optic cable.
Our speeds are consistent, and we typically provide the speed we advertise, not some “burstable” mythical speed that you can only get for a few seconds.
Unlike wireless providers, your bandwidth is not shared with your neighbors, so you can all stream video at the same time and not be affected by their usage.
We don’t throttle your speeds if you stream too much.
We don’t put a cap on how much you are allowed to download each month.
Our fiber-optic cable connects you directly to the national fiber backbone, with no wireless links inbetween.
Wireless internet equipment simply wasn’t built to handle constant high-demand applications like high-definition video very well. Our engineered Fiber network was designed to stream high-definition video.
We provide enough bandwidth power so you can watch multiple streams simultaneously on several different devices in your home.

Direct Communications offers faster streaming broadband over fiber optic cable in Eagle Mountain and most of Southeast Idaho. Call us for absolutely the fastest High Speed Internet in Eagle Mountain. We are the premiere Eagle Mountain ISP.

The Salt Lake Tribune: Eagle Mountain poised to get citywide Wi-Fi network

Directcom in the News: The Salt Lake Tribune: Eagle Mountain poised to get citywide Wi-Fi network.

Click on link to read the full story:


For more info on this product, also see

Eagle Mountain Fiber Construction Plan Update

We held a construction meeting yesterday to plan the fiber build to the remaining Eagle Mountain subdivisions that are still on copper lines. This year we will continue  upgrading  Eagle Point, and this winter, begin construction in Mount Airey—replacing the old copper plant with brand new fiber optic cable direct to each home.

We know that those of you still on copper in other areas are anxious to know how soon we will be bringing fiber to your neighborhood. The good news I have been authorized to share is that by the end of 2015, we plan to have the entire southern part of the city totally upgraded to fiber. We also laid out a 7-year plan to build fiber to every remaining home in the city.

This is obviously going to be an enormous project, requiring millions of investment dollars, but we feel that each person in Eagle Mountain deserves fiber to the home, despite the current federal government’s objections to remote areas having better networks than the larger urban centers. This is our community, and we are committed to ensuring the economic vibrancy of Eagle Mountain.

Directcom fiber optic cable splicers, Rod and Lani, with our fiber-splicing trailer.

The time is coming when there will be large economic opportunity gap between those who have fiber optic cable to their homes, and those without. We want you to be on the right side of that gap—the up side, the fiber haves.  Having access to unlimited broadband is the future to economic development and personal educational opportunity, and someday each home that wants to be part of the global information economy will probably require minimum speeds of 100 Mbps. Fiber is essential. Fiber is the future.

This build will be unprecedented along the Wasatch Front, especially since all public utilities are required to be buried in Eagle Mountain, so bringing fiber to every last home will require thousands of underground bores. We hope you will be patient as we roll out this plan and ensure that Eagle Mountain will always have the premier fiber broadband network in Utah.

Directcom construction crew with new reflective jackets so they won't be run over by any jogging strollers in Eagle Mountain.

Directcom construction crew, outfitted with new reflective jackets so they won’t be run over by any jogging strollers in Eagle Mountain.

Opening Ceremony & Ribbon Cutting for New Direct Communications Building in Eagle Mountain


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After months of hard work, Direct Communications was able to open the doors to their new building on Campus Drive in Eagle Mountain in February, 2011.  Our grand opening was held in June, along with the ribbon cutting of the Eagle Mountain City business incubator program.

In attendance were board members of the Lehi Chamber of Commerce, Eagle Mountain City Economic Development officials, the Mayor and the new business incubator tenants who will be starting up businesses as part of the partner program between the City and Directcom to encourage the growth of local businesses in Eagle Mountain

The building has 8 “pods”, or office spaces, approximately 2500 square feet each.  Direct Communications houses four of the pods, Beyond Limits Physical Therapy occupies one pod, and the Eagle Mountain City incubator program has the remaining three pods.  After working in two separate areas for several years, Direct Communications was excited to have all of their employees at the same location.

The private-public partnership between Direct Communications and Eagle Mountain City to create the incubator program is unlike any other project in the nation.  Mayor Heather Jackson called it “complete and utter innovation.  We have figured out our destiny, and we are opening our arms and inviting everyone here.”  The program allows participants to lease office space for three years, at no cost during the first year.  Business are given phone service and free internet services from Direct Communcations , along with a reception area, conference room, copy and fax equipment, av equipment, a break room, and janitorial services.  “We help startups with the hopes that they will move into our City,” said Ifo Pili, Eagle Mountain City Economic Development Director.

Direct Communications is proud of the hard work and dedication they give to their customers.  As Diane Bradshaw, Administrator for Direct Communications said, “having a new, professional building gives us the opportunity to show the customer we are dedicated to Eagle Mountain and are invested in our community.  Customers love coming in to pay their bill and check out our new facility and our employees love coming to work everyday to our beautiful offices.  Direct Communications is here to stay!”

Direct Communications awarded 2010 Best Business of the Year

Direct Communications was awarded the 2010 Best Business of the Year by the Lehi Area Chamber of Commerce.

The Lehi Area Chamber of Commerce awarded top businesses in the community at the annual awards luncheon on January 11, 2011.

Best Business of the Year 2010 went to Direct Communications, a phone and internet provider in Eagle Mountain.  Diane Bradshaw, office manager for Direct Communications in Eagle Mountain, accepted the award for the company and shared some of the projects that the company has spearheaded in 2010 with local schools and organizations. Direct Communications has partnered with Eagle Mountain City, Lehi Area Chamber and the Eagle Mountain City Board for Economic Development to start a business incubator program that will launch in next few months.

Leonard May, President, Diane Bradshaw, office manager, and Brigham Griffin, Marketing Director with 2010 Business of Year Award.

Kip Wilson, general manager for Direct Communications, stated: “We appreciate the work of the Chamber, and really commend Diane for her efforts in the community. We will continue to do whatever we can do to encourage the growth of local business in and around Eagle Mountain because we want a strong local economy that creates more opportunities for all of us.”

Brigham Griffin, marketing director said: “I think it’s significant that a business from Eagle Mountain was recognized this year, and everybody in Eagle Mountain should feel proud about this award. What this means is that local business in Eagle Mountain has come of age, residents of Eagle Mountain are supporting local businesses, and we had a great year of growth in 2010 because our customers were turning to their local broadband provider for their needs. So, thank-you to all our customers in Eagle Mountain for your support, and we will strive to live up to this award.”

Diane Bradshaw, office manager for Direct Communications in Eagle Mountain, accepted the award for the company.

The Lehi Area Chamber of Commerce serves Lehi, Eagle Mountain, Saratoga Springs and the surrounding communities.

Read news coverage of the event:

For more Information contact.

Eagle Mountain Economic Development Director Ifo Pili, Diane Bradshaw of Direct Communications, Eagle Mountain Mayor Heather Jackson

Donna Milakovic

Lehi Area Chamber of Commerce

PO Box 154

Lehi UT 84043


[email protected]