The Directcom Connection: Fall 2014 Customer Newsletter

Fall 2014 Customer Newsletter for Idaho Customers
Faster Speeds for Cable Customers after Network Upgrade
Direct Communications Cable completed a system-wide network upgrade during Summer 2014 that will allow residents in all cable franchise towns served by the company to receive up to 20 megabit-per-second internet speeds. This upgrade to DOCSIS 3.0 means more bandwidth available for everyone, and more consistent speeds, especially during peak hours. Read more…

Directcom Sponsors Idaho High Schools Sports – 2014 Edition

Direct Communications donated $500 to each of the High School Athletic Programs within the company’s service areas again at the end of the 2013/2014 school year. Direct Communications has an ongoing program to support local high school athletics in the communities served by the broadband company, and offers incentive for student athletes to earn donations for their schools through their participation and own extra effort in all varsity games. Read more…

New Idaho Outages Calendar


Check out our new Outages calendar, which contains details on all outages in Directcom service areas in Idaho. Customers who are experiencing internet problems can check the outages calendar to see if there are any system-wide problems in their town before calling tech support. Read more…

Fiber Roll-out Continues in Rockland

The upgrade of Rockland from copper to Fiber-to-the-Home continues with the northern half of town under construction this year. What is the most challenging part of this project? Read More…

Cow Steps on Fiber- Knocks Out Cell Tower

In one of those moments unique to rural telecommunications, a cow stepped on some fiber optic cable that was exposed during some maintenance work last month in a pasture near the Cold Water area along the Snake River. Read More…

Customers Attend Internet Safety Class


Directcom hosted a community workshop in September demonstrating how to set up internet content filters. Customers from Paris, Fish Haven and Montpelier learned specific ways to block unwanted internet content through their router ensuring devices using the home WiFi network would be protected. If you have a specific request for a topic you would like us to instruct on, please send us your ideas. Read More…

Welcome to New Hires

Brenden Argyle

Direct Communications welcomes Bear Lake County native, Brenden Argyle, to the team as a new installation and combo tech.
Read more…

Matthew Kulicke
Matthew Kulicke hired as a new CSR/Sales Representative in our Paris Office. Matt genuinely likes working with people and loves the feeling of accomplishment when he has been able to help them. Read more…

Refer-a-Friend. Get $100.


Click here to refer your friends to us; help them get better internet service, and earn $100 per referral. Just send us their contact information, and we will do all the work for you. Your friend will be contacted within 2 business days by a Directcom representative. Refer as many friends as you like—you may never have to pay for internet service again.

Cable Customers: Now get UNLIMITED LOCAL AND LONG DISTANCE CALLING FROM YOUR HOME PHONE FOR ONLY $24.95 A MONTH.

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About Brigham Griffin
Brigham Griffin, Marketing Director for Direct Communications, resides in rural Idaho, and has been with the company since 2005. Brigham has an MBA from the University of Utah, and a BA in Communications from Brigham Young University. He also serves as an adjunct professor of marketing at Idaho State University.

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