New Idaho Outages Calendar
August 28, 2014 Leave a comment
Direct Communications has posted a new Internet and TV outages calendar online, which is accessible to all customers at https://firstname.lastname@example.org&ctz=America/Denver&pli=1. To access the calendar from the Directcom homepage click on: Customer Service>Outages Calendar.
This calendar will contain details on all outages in Directcom service areas in Idaho. Customers who are experiencing internet problems can check the outages calendar to see if their are any system-wide problems in their town before calling tech support.
Scheduled maintenance outages, such as downtime for network or equipment outages, will also be posted to this calendar. Outages due to general power outages (if the power company notifies Direct Communications of scheduled outages) will also be posted.
To see details on any specific outages, such as what is being done, how long the repair or maintenance is expected to take, and how many customers will be affected, simply click on the event listed on the online calendar.
If you use Gmail or Google Apps, you can even add this calendar to your own personal calendar simply by clicking on the icon at the bottom right of the calendar page, so you will be alerted in advance of any upcoming outages.