New Idaho Outages Calendar

Direct Communications has posted a new Internet and TV outages calendar online, which is accessible to all customers at[email protected] To access the calendar from the Directcom homepage click on: Customer Service>Outages Calendar.

This calendar will contain details on all outages in Directcom service areas in Idaho. Customers who are experiencing internet problems can check the outages calendar to see if their are any system-wide problems in their town before calling tech support.

Scheduled maintenance outages, such as downtime for network or equipment outages, will also be posted to this calendar. Outages due to general power outages (if the power company notifies Direct Communications of scheduled outages) will also be posted.

To see details on any specific outages, such as what is being done, how long the repair or maintenance is expected to take, and how many customers will be affected, simply click on the event listed on the online calendar.

If you use Gmail or Google Apps, you can even add this calendar to your own personal calendar simply by clicking on the Add to Google Calendar icon at the bottom right of the calendar page, so you will be alerted in advance of any upcoming outages.


Directcom Idaho Outages

About Brigham Griffin
Brigham Griffin, Marketing Director for Direct Communications, has been with the company since 2005. Brigham has an MBA from the University of Utah, and a BA in Communications from Brigham Young University. He is a Professional in Residence at Utah Valley University, and also serves as an adjunct professor of marketing at Idaho State University.

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