Purpose of this Blog

This space is intended as a way to improve communication with our customers and friends in the communications industry. I want to communicate openly about what Direct Communications is doing in our service areas. I will try to keep customers informed of what they can expect from us in regards to future products, events, service issues etc. I intend to write about  the marketing and public relations efforts I am occupied with day to day, and share my views on changes the communications industry and how our customers can best benefit from those changes. I would like this to also be a public history of our company and a record of the contribution we make to the communities we serve. Above all, I hope this will increase our credibility, as we communicate with openness about the challenges we face daily as a small company in an increasingly competitive industry dominated by large national conglomerates. As a traditional phone company, we face the challenge of a whole new wave technology threatening to make our old voice products obsolete; but, as a broadband company, we have a very exciting future as we roll out fiber to our customers, capable of delivering 100 Mb speeds and more.

Finally, welcome to any competitors who might be interested in what Direct Communications is up to–feel free to browse–I am watching you too.

About Brigham Griffin
Brigham Griffin, Marketing Director for Direct Communications, resides in rural Idaho, and has been with the company since 2005. Brigham has an MBA from the University of Utah, and a BA in Communications from Brigham Young University. He also serves as an adjunct professor of marketing at Idaho State University.

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